Privacy Policy

TooServer.Net is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following types of information:
- Account Information: Name, email address, phone number, company name, and other registration details
- Payment Information: Billing address and payment method (we do not directly store your credit card information)
- Technical Information: IP address, browser type, access time, and browsing history
- Service Information: Service types purchased, server configurations, and support ticket records

2. How We Use Your Information

We use the information we collect for the following purposes:
- Providing, maintaining, and improving our services
- Processing orders and payments
- Sending service notifications and technical support communications
- Responding to your inquiries and requests
- Detecting, preventing, and resolving technical or security issues
- Complying with legal requirements

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party partners who help us operate our business (e.g., payment processors, data centers)
- Legal Requirements: In response to legal obligations, court orders, or lawful government requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When we have obtained your explicit consent

4. Data Security

We implement strict security measures to protect your personal information, including:
- SSL/TLS encrypted transmission
- Encrypted data storage
- Access control management
- Regular security audits

5. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, analyze website traffic, and improve user experience. You can manage or disable cookies through your browser settings, but this may affect certain features.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After your account is closed, we will delete or anonymize your personal information within a reasonable timeframe.

7. Your Rights

You have the following rights regarding your personal information:
- Right to Access: View the personal information we hold about you
- Right to Correction: Correct inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal information
- Right to Object: Object to certain types of data processing
- Right to Data Portability: Obtain a copy of your data

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we may have collected information from a minor, please contact us immediately, and we will promptly delete such information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the last updated date noted. Significant changes will be communicated via email or website announcement.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
- Website: www.tooserver.net
- Client Portal: my.tooserver.net
- Live Support: Available 24/7